Cancellation Policy
We understand that plans can change. Bloom Rich accepts cancellation requests where operationally possible.
Before Processing
If you contact us before your order has entered the preparation or dispatch process, we will make reasonable efforts to cancel the order.
After Processing or Dispatch
Once an order has been prepared, customized, packed, or dispatched, cancellation may not be possible.
In such cases, the order may need to follow the applicable return or delivery process.
Customized Orders
Customized or personalized products may not be eligible for cancellation once production or preparation has started.
How to Request Cancellation
Send your cancellation request as soon as possible.
Information Required
Please include the following details with your cancellation request:
- Order number
- Name
- Registered mobile number
- Reason for cancellation